CA CIB Germany



Back & middle office / operations officer (f/m)

12 September Germany, FRANKFURT permanent

The German CBO Team is looking for an Operations Officer.

Liaise with client, business lines and Operating Platforms for handling of international Issued Guarantee Operations.
Local handling of domestic Issued Guarantee Operations
Back-up for handling of Documentary Trade Operations.

Main responsibilities and duties
Client Servicing

• Ensure a role of advisory to the clients for Trade Finance Operations, in link with Operating Platform experts

• Be a relay of communication between Client/FO and Operating platform (definition of clients' requests, expression of operating constraints, and management of priorities…)

• Closely collaborate with FO teams to maintain a pro-active and efficient service to the clients all along the business chain

• Visit major clients upon client or FO request

• Take part in the continuous improvement of the quality within CBO team

Operations Tasks / Issued Guarantee Operations
All responsibilities/duties are carried out in close cooperation with the Operating Platform
General tasks :

• Reconciliation of wash accounts

• Reporting

• Monitoring of Nostro reconciliation and incoming payment advises

• Compliance/Financial security controls and requests for approval

• Fircosoft 1st level validation of SWIFT messages

• Control and set-up of new client relationships (i.e.
FA facility, customer sheet, receipt of required documentation, etc.)

• Pricing requests

Processing tasks :

• Checking of facility and guarantee wordings together with Legal and the Operating Platform

• Processing of issuance and amendment requests for direct and indirect international guarantees via the Operating Platform

• Direct issuances and amendments of domestic guarantees in German language

• Extend or Pay monitoring

• Release of guarantees (automatic at expiry, return of original instruments or release via issuing bank)

• Handling of claims

• Invoicing monitoring

Secondary duties:
All responsibilities/duties are carried out in close cooperation with the Operating Platform

General tasks:

• Similar to the general tasks described under ISSUED GUARANTEE OPERATIONS above
Processing tasks:

• Advisory services Export LC advise (confirmed and unconfirmed)

• Silent confirmations

• Import LC issuances

• Export LC amendments

• Import LC amendments

• Export LC documentary presentations

• Import LC documentary presentations

• Set-up financing under documentary credits

• Invoicing

• Cancelation at expiry

• Processing of collections

• Experience in Back / Middle Office

• Minimum 1 year working experience in Trade Finance (guarantees and LCs) processing

• Dynamic, creative, readiness of mind, flexible, up-front with changes, customer oriented and open for direct customer contact, happy to deal with administrative operational tasks, interested in an international career

Qualified upper secondary education (i.e.
Realschule, Gymnasium , advanced technical college, university etc.)